In this blog post, we will explore the benefits of creating WhatsApp business quick reply templates and provide you with 25+ templates to help you get started.
WhatsApp Business has become an essential tool for businesses worldwide to connect with their customers. With over two billion active users globally, WhatsApp is the most popular messaging app in the world, and WhatsApp Business is an ideal platform for companies to build a relationship with their clients.
One of the standout features of WhatsApp Business is the ability to create quick replies. Quick replies are pre-written messages that you can use to respond to commonly asked questions. These messages can be used to save time, improve customer service, and provide a consistent approach to communication.
What are quick replies for WhatsApp Business?
Quick replies are a shortcut to frequently asked questions. They are pre-written messages that can be sent with a single tap, saving you time and ensuring that your customers receive a prompt response.
Quick replies are customizable, so you can tailor them to your business and your customers’ needs.Whether you want to respond to inquiries about your products or services, provide support, or send a greeting, quick replies can help you do so efficiently.
By creating quick replies, you can ensure that your customers receive consistent and accurate information, which can help to build trust and loyalty.
Top benefits of creating a Whatsapp business quick reply
There are several benefits of creating quick replies for WhatsApp Business, including:
1. Saves time
One of the most significant benefits of quick replies is that they save time. Rather than typing out responses to frequently asked questions, you can use pre-written messages. This can help you to respond to your customers more quickly, which can improve their experience and satisfaction. Use this whatsapp business quick reply templates to save time.
2. Improves customer service
Quick replies can help you to provide better customer service. By responding to inquiries promptly and accurately, you can show your customers that you value their business and are committed to meeting their needs. This can help to build trust and loyalty, which can lead to repeat business and positive word-of-mouth.
3. Provides consistency
Quick replies can help to provide consistency in your communication with customers. By using pre-written messages, you can ensure that your responses are accurate and consistent. This can help to build trust and confidence in your brand. Use this whatsapp business quick reply templates to provide consistency to you customers.
25+ WhatsApp Business Quick Reply Templates
Here are 25+ Whatsapp business quick reply templates that you can customize for your business:
1. Greeting
Hi, thanks for contacting us! How can we help you today?
Hi there! Thanks for reaching out. How can we help you?
Hello! Thanks for getting in touch. How can we assist you?
2. Product Inquiry
Thank you for your interest in our products. Which product are you interested in?
Thanks for your message! Which product would you like to know more about?
We’d be happy to help you with your product inquiry. Which product are you interested in?
3. Order status
Thanks for your message. Can you please provide your order number so we can check the status?
Thanks for reaching out. Can you please provide your order number so we can give you an update?
Sure, we can check your order status for you. Can you please provide your order number?
4. Support inquiry
Thanks for contacting us. We’d be happy to help with your support inquiry. What’s the issue?
Hi there, thanks for getting in touch. What can we help you with today?
Thanks for reaching out. Please let us know how we can help with your support inquiry.
5. Business hours
Thanks for your message. Our business hours are [insert hours].
Thanks for contacting us. Our business hours are [insert hours].
Our business hours are [insert hours]. Let us know if you have any other questions.
6. Contact information
Thanks for your message. You can contact us at [insert email/phone number].
Thanks for reaching out. Our contact details are [insert email/phone number].
You can contact us at [insert email/phone number]. Let us know if you need anything else.
7. Pricing inquiry
Thanks for your message. Can you please provide more details about what you’re looking for so we can give you an accurate quote?
Thanks for your inquiry! We’d be happy to provide you with pricing information. Can you please provide more details?
Sure, we can help you with your pricing inquiry. Can you please provide more information about what you’re looking for?
8. Return policy
Thanks for your message. You can find our return policy at [insert link].
Thanks for reaching out. Our return policy can be found at [insert link].
You can find our return policy at [insert link]. Let us know if you have any other questions.
9. Service inquiry
Thanks for contacting us. We’d be happy to help with your service inquiry. What type of service are you looking for?
Hi there, thanks for getting in touch. What can we help you with today?
Thanks for reaching out. Please let us know how we can help with your service inquiry.
10. Payment inquiry
Thanks for your message. Can you please provide more details about your payment inquiry?
Thanks for reaching out. We’d be happy to help with your payment inquiry. Can you please provide more information?
Sure, we can help you with your payment inquiry. Can you please provide more details?
11. Delivery inquiry
Thanks for your message. Can you please provide your order number so we can check the delivery status?
Thanks for reaching out. Can you please provide your order number so we can give you an update on delivery?
Sure, we can help you with your delivery inquiry. Can you please provide your order number?
12. Technical support
Thanks for contacting us. We’d be happy to help with your technical support inquiry. Can you please provide more details?
Hi there, thanks for getting in touch. What technical issue are you experiencing?
Thanks for reaching out. Please let us know how we can help with your technical support inquiry.
13. Feedback
Thanks for your message. We appreciate your feedback. Is there anything else we can help you with?
Thanks for reaching out. We value your feedback. Let us know if you have any other questions.
We appreciate your feedback. Is there anything else we can assist you with?
14. Refund inquiry
Thanks for your message. Can you please provide your order number so we can process your refund?
Thanks for reaching out. Can you please provide your order number so we can check the status of your refund?
Sure, we can help you with your refund inquiry. Can you please provide your order number?
15. Appointment inquiry
Thanks for your message. We’d be happy to help you schedule an appointment. What time and date work best for you?
Thanks for reaching out. Let us know what time and date work best for you, and we’ll schedule your appointment.
We’d be happy to help you schedule an appointment. Please let us know what time and date work best for you.
How to set up quick replies in the WhatsApp Business App
Setting up quick replies in the WhatsApp Business App is straightforward. Here’s how to do it:
- Open the WhatsApp Business App on your phone.
- Tap on the three dots in the top-right corner of the screen.
- Select “Settings” from the drop-down menu.
- Tap on “Business settings.”
- Select “Quick replies” from the list of options.
- Tap the “+” button in the bottom-right corner of the screen.
- Type in the message you want to save as a quick reply.
- Add a shortcut phrase that you will use to trigger the quick reply.
- Tap “Save.”
You can create as many quick replies as you need, and they will be available for use in your chats.
Conclusion
WhatsApp Business quick replies are an excellent tool for businesses to save time, provide better customer service, and ensure consistency in communication. By using the whatsapp business quick reply templates we’ve provided, you can get started with creating your quick replies and customize them to meet your business’s needs.
With the easy-to-follow steps on how to set up quick replies in the WhatsApp Business App, you can start using them in your chats today.
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